Support
Email us
For account, subscription, privacy, or bug reports:
Please include your device model, iOS version, and a short description of what happened. Do not send sensitive journal content unless you choose to.
Subscriptions & Restore
- Buy Premium in the app via Apple. Prices come from the App Store for your region.
- Use Restore Purchases on the Premium screen or in Settings if you reinstalled or switched devices (same Apple ID).
- Cancel or change auto-renew in iPhone Settings → [your name] → Subscriptions.
- Refunds are handled by Apple: reportaproblem.apple.com.
Privacy & data
- Your reflections stay on your device by default. See the Privacy Policy.
- Export and delete controls live under Privacy in Miravelys Settings and are always free.
- Local-only mode keeps assistance on-device when you prefer that.
If you need urgent help
Miravelys is not a crisis service. If you or someone else is in immediate danger, contact local emergency services. In the app, crisis / safety resources remain reachable without Premium.